Contact Us
Clear, human-reviewed guidance for UK household refuse, recycling, bin collection, missed-bin reports, garden waste, bulky waste, and council waste services.
Contact refuse-collection.org/
Use this page to contact our editorial team about website corrections, broken links, outdated council information, accessibility problems or suggestions for improving a UK refuse collection guide.
Email: contact@refuse-collection.org
If you install a WordPress contact form plugin later, replace this line with your form shortcode.
Do not send private waste-service data
Please do not send council account passwords, payment card details, bank information, tenancy documents, penalty notice details, medical records, clinical waste documents or private photographs that are not needed for a website correction. We are not the council and cannot process official requests.
Best reasons to contact us
| Reason | What to include | What we can do |
|---|---|---|
| Broken official link | Our page URL and the council link that failed | Manually review and update the link if a better official source is available |
| Wrong phone, address or map | Council/authority name and an official source showing the correction | Verify and revise the relevant page |
| Outdated collection rule | Council notice, update page or official service announcement | Clarify the page or add safer official-check language |
| Accessibility issue | Page URL, device/browser and issue description | Review and improve our own page layout where possible |
What we cannot handle
- Official missed-bin reports.
- Bin replacement orders.
- Bulky waste bookings or refunds.
- Garden waste subscriptions.
- Fixed penalty notice appeals.
- Assisted collection approvals.
- Complaints that must be handled by a local council.
Information-only editorial notice
refuse-collection.org/ is an independent UK refuse collection information website. We write for educational and public-information purposes only. Final collection days, missed-bin rules, recycling instructions, garden waste fees, bulky-waste charges, assisted collection rules, clinical waste arrangements, enforcement notices and local service updates must always be confirmed with the relevant local council or official waste authority before a resident takes action.