Corrections Policy

Clear, human-reviewed guidance for UK household refuse, recycling, bin collection, missed-bin reports, garden waste, bulky waste, and council waste services.

UK refuse guidesHuman reviewedOfficial-source focusedInformation only

Corrections policy

We want refuse-collection.org/ to remain useful, accurate and safe. If a council link, phone number, address, map, fee, collection rule or service page has changed, we welcome correction reports supported by an official source.

What we correct

Broken official links.
Moved collection-day lookup tools.
Changed missed-bin report pages.
Outdated garden waste subscription notes.
Wrong council phone numbers, addresses or map references.
Incorrect office/service role descriptions.
Confusing instructions that could cause a user to contact the wrong council service.

What we cannot correct

We cannot change official council records, collection calendars, missed-bin decisions, enforcement actions, fly-tipping investigations, subscription balances, waste permits, recycling centre policies or contractor operations. Those must be handled by the relevant official body.

How to submit a useful correction

Send the exact page URL from refuse-collection.org/.

Describe the issue clearly: wrong link, wrong address, outdated rule, unclear wording or missing caution.

Include an official source such as a council service page or official notice.

Avoid private data such as account details, penalty notices, medical information or payment evidence unless strictly necessary and safe.

Correction review process

Our team manually reviews correction requests. If the official source supports the change, we may update the page, replace the link, revise the wording, add a safety note, or remove outdated details. For high-risk topics such as waste duty of care, fixed penalties, clinical waste, hazardous waste or enforcement, we use extra caution and avoid giving account-specific advice.

Information-only editorial notice

refuse-collection.org/ is an independent UK refuse collection information website. We write for educational and public-information purposes only. Final collection days, missed-bin rules, recycling instructions, garden waste fees, bulky-waste charges, assisted collection rules, clinical waste arrangements, enforcement notices and local service updates must always be confirmed with the relevant local council or official waste authority before a resident takes action.