Bristol Refuse Collection: Bin Days, Missed Bins & Waste

Bristol bins • missed collections • recycling rules

Bristol Bin Help Without Guesswork

Use this page to solve the real task: check your bin day, avoid missed collections, sort Bristol’s boxes and bags correctly, and choose the right route for bulky waste, garden waste, flats, clinical waste or recycling centres.

The guide is built for scanning. Pick your problem, read the exact rule, then use the official link only when it matches what you need.

Quick answer: Bristol black wheelie bins are normally collected every two weeks. Black and green recycling boxes, blue recycling bags and brown food waste bins are collected weekly. Paid garden waste is normally collected every two weeks.

Collection rule: put bins, boxes and bags out after 6pm the day before and before 6am on collection morning, at the edge of your property and visible from the road.

Temporary July 2026 service note: Bristol’s official pages currently show garden waste collections suspended because of operational issues, with collections expected to resume from 20 July. Check the official page before relying on a garden waste date.

Choose your Bristol waste problem first

Tap the problem. This gives the next useful action before opening any official form.

Choose one option above to see the best next step.

Bristol bin collection dates and timing

For Bristol, the exact property matters. Always use the collection day finder rather than guessing from a nearby street.

Service Normal frequency What to remember
Black wheelie bin Every two weeks. Only waste that cannot be recycled. Lid closed. No extra rubbish bags.
Black recycling box Weekly. Glass, textiles, batteries, engine oil, spectacles, shoes and small electricals in the right way.
Green recycling box Weekly. Plastics, cans, aerosols, foil and trays. No black plastic or soft plastics.
Blue recycling bag Weekly. Paper, cardboard and cartons. Since 28 May 2026, paper should go in the blue bag.
Brown food waste bin Weekly. Food waste only. Keep outdoor bin locked at the handle.
Paid garden waste Normally every two weeks. Only appears in the finder when you pay for the service. Check current suspension/renewal information.
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Put out after 6pm

Put containers out after 6pm the evening before collection.

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Before 6am

Everything should be out before 6am on collection day.

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Hot weather

When temperatures are forecast at 25°C or higher, collections may start from 5am, so put containers out the night before.

What goes in each Bristol bin, box and bag

This is the most important part of the page. Bristol does not use one simple “recycling bin”; it uses different boxes and bags for different materials.

Container Put in Do not put in Street-smart tip
Black wheelie bin Only waste that cannot be recycled. Recycling, extra rubbish bags, heavy waste, loose nappies or pads. One closed wheelie bin is collected. If you cannot have a wheelie bin, up to three waste sacks may be used.
Black recycling box Glass bottles/jars, household batteries in a clear untied bag, usable textiles in carrier bags, shoes paired/tied, spectacles, engine oil sealed, small electricals in an untied bag. Aerosols, foil, cans, cardboard, food waste, plastic, wet textiles, black bags, pillows, duvets, pet food pouches, wrapping paper. Use the lid and add your house number to stop boxes being mixed up or taken.
Green recycling box Plastic bottles, plastic cleaning/toiletry bottles, lids/caps, rinsed cans, aerosols, foil, takeaway containers, yoghurt pots, tubs and plastic trays. Black plastic, carrier bags, soft plastics, bubble wrap, cling film, crisp packets, polystyrene, hard plastics, light bulbs, wrapping paper. Rinse and flatten plastics, cans and foil. Do not use black bags or bin liners.
Blue recycling bag Cardboard, brown paper, clean food/drink cartons, paper, shredded paper inside a paper bag/envelope. Food-contaminated cardboard, paper cups, other recycling, extra cardboard that does not fit. Cut or fold cardboard to fit. One blue bag per property. Write your house number on it.
Brown food waste bin and caddy Bread, pasta, cereal, rice, cooked/uncooked food, dairy, egg shells, fruit/veg peelings, leftovers, meat, fish, bones, tea bags and coffee grounds. Glass, metal, plastic, cardboard, shredded paper or general household waste. Kitchen caddy can be lined with newspaper, compostable liner, carrier bag or bread/grocery bag.
Green garden bin / sacks Loose garden waste: grass, leaves, bark, twigs, flowers, weeds, branches up to 10cm/4 inches, and some small vegetarian pet bedding. Plastic bags, cardboard, soil, turf, rubble, plant pots, nappies, treated wood, food waste, dog/cat litter, Japanese Knotweed. Only loose garden waste. Contaminated garden bins or sacks will not be emptied.
Two Bristol changes people miss: paper should go in the blue recycling bag from 28 May 2026, and extra cardboard outside the blue bag is not collected.

Missed bin or recycling collection: exact Bristol steps

Bristol has a tight reporting window. Use this decision tree before submitting a missed collection report.

Was it the right collection day?
No → do not report. Put containers out on the next correct collection day.
Were containers out before 6am?
No → it may not count as missed. During hot weather, crews may start from 5am.
Were containers visible at the edge of your property?
No → fix the presentation point for next time.
Was your street listed as missed by Bristol Waste?
Yes → follow the Bristol Waste update. If missed before today, keep containers out because crews may return.
Only one recycling container missed?
Report one recycling container only; Bristol says they will return for all missed recycling containers.
Need to report?
Report between 5pm on the collection day and 5pm the next working day. Rubbish, recycling and garden waste must be reported separately.
Return timing: Bristol says missed rubbish or recycling is collected within 2 working days after reporting. Leave containers out in your normal place.

Recycling mistakes and extra recycling

If your boxes are full or messy, Bristol gives specific ways to present extra recycling. The key is to sort by material and avoid black bags/bin liners.

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Extra box recycling

If black or green recycling boxes are full, use untied carrier bags sorted by material, such as one bag for plastic and one for cans.

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No black bags

Recyclable items in black bags or bin liners are not taken away.

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Label containers

Put your house number on boxes and blue bag to reduce mix-ups, loss or neighbours using the wrong container.

Useful email: Bristol’s official sorting pages say you can request plain house-number stickers and reminder stickers by emailing general@bristolwastecompany.co.uk with your postal address.

Blue recycling bag: cardboard and paper rules

The blue bag causes many Bristol collection problems because extra cardboard outside the bag is not collected.

Blue bag question Exact answer What to do
What goes in? Cardboard, brown paper, clean cartons, paper, and shredded paper in a paper bag/envelope. Use the blue bag for paper and cardboard, not the green box.
Pizza boxes? Heavily food-contaminated cardboard is not accepted. Remove clean parts only; put dirty parts in general waste.
Extra cardboard? Extra cardboard that does not fit in the blue bag will not be collected. Cut/fold it down, put out over several weeks, or take it to a recycling centre.
No blue bag yet? Use an untied carrier bag for cardboard recycling. Do not use black bags or bin liners.
How many? One blue bag per property. Write your house number on the side.

Bulky household item collection in Bristol

Use bulky collection for booked large household items only. Bristol collects the specific items you list, not random extra items placed outside.

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Pay when booking

Your booking is not complete until you pay by card.

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List exact items

Only the specific items on the booking are collected.

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Phone option

Call 0117 922 2100 if you cannot use the online link.

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Missed bulky?

Tell Bristol within 5 working days to protect refund options.

Will not collect Why it matters Better route
Items not on the kerb, items reached only by steps, or anything over 6.5ft / 2m. Crew safety and access rules. Move items to correct kerbside location before collection day.
Very dirty items, soaked soft furnishings or soaked mattresses. Hygiene and handling issue. Keep items dry and presentable where possible.
Anything that cannot be carried by two people. Manual handling rule. Use a suitable private licensed carrier if too heavy.
Business waste, landlord-owned furniture, school or charity waste. Not domestic bulky waste. Use commercial waste arrangements.
Paint, liquids, chemicals, car parts, tyres, DIY/building waste, garden waste, soil or cardboard. Wrong waste stream. Use recycling centre, hazardous, garden or cardboard route.
Change/cancel timing: To change the date or items, call by 2:30pm the working day before collection. To get a refund when cancelling, cancel 5 working days before the collection date.

Garden waste collections, sacks and composting

Garden waste is paid, domestic-only and normally every two weeks. Bristol also offers garden waste sacks and compost bins.

Garden option Current official detail Best use
Annual garden waste subscription £59, or £56 by Direct Debit. Regular garden waste every two weeks.
Annual subscription + bin £81, or £78 by Direct Debit. New users who need the green garden bin too.
Concessionary subscription £28 service only, or £38.50 with bin. Direct Debit concession: £25 / £35.50. Residents who receive qualifying benefit payments.
Replacement garden bin £22, or £10.50 concessionary. When your paid garden bin needs replacing.
Garden waste sacks Individual sacks £3.50; pack of 25 online £77 including collection, booking required. Occasional garden tidy-up without a regular bin subscription.
Compost bin £25 including delivery; 220 litres; delivered within 15 working days. Home composting for residents in Bristol City Council area.
Garden waste rule: only loose garden waste goes in the garden bin or sack. Plastic bags or packaging contaminate compost and can stop the bin being emptied.
Moving house: if you move within Bristol, email Bristol City Council and take your garden bin with you. If moving outside Bristol, leave the bin at the registered property.

Order new bins, boxes, bags or lids

If your container is missing, broken or not suitable, use the official order route instead of putting waste out incorrectly.

Need Official detail What to do while waiting
Replacement black wheelie bin £34 for 180 litre bin, or £17 concessionary if eligible. Do not order another black bin if you already have one; Bristol says they cannot refund mistaken orders.
Blue bag, green box, black box, food waste bin or kitchen caddy £2.50 delivery charge for each listed recycling container type. Separate recycling by type into untied carrier bags, not black bin liners.
Delivery time Bristol aims to deliver within 15 working days, but busy times may take longer. Use temporary presentation rules until the correct container arrives.
Cancel order Call 0117 922 2100 and have your reference number ready. Cancel quickly if you ordered the wrong container.
Stock issue Green and black recycling boxes were listed as currently out of stock on the official page. Check official status before trying to order.

Bristol reuse and recycling centres: book, ID and limits

Bristol has three Reuse and Recycling Centres. You normally need to book, bring ID and proof of Bristol residence, and follow vehicle/DIY waste rules.

Centre / rule Official detail User action
St Philips Folly Lane, off Days Road, St Philips, Bristol, BS2 0QS. Open Mon, Tue, Wed, Sat, Sun. Book a slot unless only rules say otherwise.
Avonmouth Kings Weston Lane, Avonmouth, Bristol, BS11 0YS. Open Mon, Tue, Fri, Sat, Sun. Reuse shop can be visited without booking if only visiting the shop.
Hartcliffe Way 83 Hartcliffe Way, BS3 5RN. Open Wed, Thu, Fri, Sat, Sun. Only site for vehicles over 2.4m high.
Opening hours 9am–5pm Monday to Friday; 8am–4pm Saturday and Sunday. Closed 25 Dec, 26 Dec and 1 Jan. Arrive 5 minutes before your booked slot.
Who can use Only Bristol residents. Bring photo ID and proof of address, or Bristol student ID. Paper and online bills are accepted.
Booking Book up to 2 weeks ahead or 1 hour before if slots are available. Separate materials before coming to site.
Van/trailer permit Permit needed for vans, pick-ups or trailers over 1.52m. Allows 12 visits in 12 months. Permit approval can take up to 5 working days.
DIY waste Free allocation is up to one load per week, maximum 4 visits in 28 days. Charges apply above limits. Plan soil/rubble, asbestos, plasterboard and sanitary ware before booking.
Trade waste warning: it is illegal to bring business, trade or construction waste to Bristol recycling centres through the household route.

Flats, HMOs and mini recycling centres

Blocks and HMOs often need shared waste arrangements, not just more individual boxes.

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Who may qualify

Mini recycling centres are usually for blocks of 15+ individual flats or HMOs with 15+ bed spaces.

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Install cost

Bristol says an MRC can be installed free of charge if the property is suitable.

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Responsibility

The agent, landlord or owner is responsible for presentation and bin storage area cleanliness.

Timing note: Bristol aims to visit within a few weeks after request, but says there are over 100 sites asking for MRCs, so it may take longer. If suitable, installation is usually within four weeks of the visit.

Clinical, sharps, hazardous waste and small electricals

These items should not be guessed into normal rubbish or recycling. Use the correct route.

Waste type Correct Bristol route Important detail
Sharps Free confidential collection or exchange using sealed yellow-topped containers provided free. Purple-lid sharps boxes need GP prescription and replacement is not provided by the council.
Infectious clinical waste Speak to healthcare professional for regular collections; orange sacks are used. Keep separate from normal bins, do not overfill, tie securely.
Incontinence pads General waste. Bag before putting in black bin.
Asbestos Household recycling centre route only; contact first for skip space. Limit and wrapping rules apply; no asbestos collection service.
Small electricals Untied carrier bag in black recycling box. No microwaves, TVs, laptops/screens or smoke alarms with non-replaceable batteries via kerbside.
Hazardous waste Household recycling centre, check unusual items first. Includes thermometers, liquids, chemicals, petrol, medicines, paints and flares.

Bristol waste phone numbers and what to say

Use the right route first. Call when the case is urgent, the form is difficult, or the official page tells you to call.

Need Contact Have ready
Missed collection, bins, recycling, bulky, garden, clinical or waste service help 0117 922 2100 Address, postcode, collection date, container type, reference number if you have one.
Waste services enquiry form Use only if no better form applies. Bristol aims to reply within 15 working days.
Bins/recycling services email for flats/MRC and clinical pages waste.services@bristol.gov.uk Use where official page asks for email or where a written record helps.
Garden waste moves/cancellations/removal bccwasteservices@bristol.gov.uk Include old/new address, garden bin status and subscription details.
Sticker request for boxes general@bristolwastecompany.co.uk Ask for house-number and container reminder stickers; include postal address.

Call script

Hello, I’m calling about a Bristol waste collection issue at [full address and postcode]. The container is [black bin / black box / green box / blue bag / brown food bin / garden bin]. The scheduled collection date was [date]. It was put out [after 6pm / before 6am] at the edge of the property and visible from the road. Can you confirm the correct next step?

Bristol Refuse Collection FAQs

How do I check my Bristol bin collection day?

Use Bristol City Council’s official collection day finder and enter your exact property. You can also download the collection calendar for your address.

What time should I put bins out in Bristol?

Put bins, boxes and bags out after 6pm the day before collection and before 6am on collection morning. During hot weather, Bristol may start collections from 5am, so put containers out the night before.

How often is the black wheelie bin collected in Bristol?

The black wheelie bin is normally collected every two weeks. Recycling boxes, the blue recycling bag and the brown food waste bin are normally collected weekly.

When can I report a missed Bristol bin collection?

You must report a missed collection between 5pm on the day of the missed collection and 5pm the next working day. Check the Bristol Waste missed-street list first.

Will Bristol return for a missed bin?

If the missed collection is accepted, Bristol says rubbish or recycling will be collected within 2 working days. Leave containers out in the normal place.

Can I put extra rubbish bags next to my black bin?

No. Bristol says not to put out extra rubbish bags for collection. Use a recycling centre, bulky waste collection or a licensed waste route instead.

What goes in Bristol’s blue recycling bag?

The blue recycling bag is for cardboard, brown paper, clean food and drink cartons, paper and shredded paper inside a paper bag or envelope. Extra cardboard outside the blue bag is not collected.

How much is Bristol garden waste collection?

Bristol’s May 2026 prices list the garden waste annual subscription at £59, or £56 by Direct Debit. A subscription plus bin is £81, or £78 by Direct Debit.

Do I need to book Bristol recycling centre visits?

Yes, you normally need to book a visit to Bristol Reuse and Recycling Centres. You can book up to 2 weeks ahead or 1 hour before if slots are available.

Who do I call about Bristol bins and recycling?

Call 0117 922 2100 for Bristol bins, recycling and street maintenance support. Advisors are available Monday to Friday, 8.30am to 6pm, with Wednesday closure from 12pm to 1.30pm.

Final practical advice

For Bristol refuse collection, the simplest routine is: check your exact address, put containers out after 6pm and before 6am, keep the black bin lid closed, sort recycling by container, avoid black bags/bin liners, and never rely on extra rubbish bags beside the bin.

If the waste does not fit the normal collection route, choose the correct official option: bulky waste booking, garden waste subscription or sacks, recycling centre booking, mini recycling centre for flats/HMOs, clinical waste collection, hazardous waste route or a licensed waste carrier.

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