Haringey Refuse Collection: Bin Days, Missed Bins & Waste

Haringey bins • Veolia collections • missed-bin fixes

Haringey Bin Help Without Scrolling Around

Use this page to solve the real task: check your Haringey bin day, put bins out correctly, report a missed collection, fix a contaminated bin, book bulky waste, or choose the right route for garden, food, estate, timed or assisted collections.

Every section is built as a quick action: what to check, what not to do, what number to call, and which official Haringey or Veolia link to use after the answer is clear.

Quick answer: Haringey kerbside refuse/non-recyclable waste is normally collected fortnightly, while recycling, food waste and subscribed garden waste are collected weekly. Put bins out by 6am on collection day unless you have a timed collection.

Do not guess: check the exact address, make sure the lid is shut and sacks are tied, keep the bin visible and accessible at the front boundary, and do not report a missed bin before checking your day, contamination tags and presentation rules.

Choose your problem first

Tap one option. This tells you the correct next step before you open a form or call Veolia.

Choose one option above to see the best next step.

Bin day and 6am put-out rule

For most Haringey households, the correct action is simple: check the exact property day, put bins out by 6am, keep everything accessible, and avoid contamination.

Question Haringey answer What to do
How do I check my bin day? Use Haringey/Veolia waste and recycling services for your exact address. Check the property, not only the postcode.
What time should bins go out? By 6am on collection day, unless your property has a timed collection. Put bins out the night before if your street is collected early.
Where should bins be placed? At the front property boundary, visible and accessible to the crew. Do not block the pavement unless you have no front space.
What about sacks? Sacks should be tied. Keep sacks contained and do not spread loose waste.
What about sharp glass? Sharp objects such as broken glass should be wrapped in newspaper. Protect collection crews before placing it in waste.
Why might a bin be refused? Too heavy, overflowing, lid not shut, inaccessible or contaminated. Fix the issue before the next collection.
Scaffolding blocking front garden? Contact Veolia for permission to put bins on the pavement for up to 6 weeks. Do not just move bins to the pavement without checking.
Local tip: In busy areas such as Tottenham, Wood Green, Crouch End and high-street flats, the “right time” matters. Timed collection areas can lead to fixed penalty notices if rubbish is left out outside the permitted slot.

What goes in each Haringey bin

This is the fastest way to prevent a tagged or rejected bin. Use the “no” column first.

Container Yes No / common mistake User action
Non-recyclable/general waste
Black household bin or communal silver bin
Clingfilm, cellophane, crisp packets, sanitary products, polystyrene, carefully wrapped broken glass, dog poo, cat litter and non-reusable nappies. Recyclables, food waste, garden waste, hazardous waste, electricals and bulky items. Keep general waste for items that cannot go in recycling, food or garden waste routes.
Recycling
Green-lid/all-green bin, green sacks or communal recycling bin
Paper, cardboard including shredded paper, glass bottles/jars, food tins, drink cans, aerosols, plastic bottles, cartons and plastic food trays/containers such as yoghurt pots. Black bags, food waste, nappies, textiles, electricals, liquids, dirty containers or general rubbish. Rinse empty cans and containers. Do not put recycling in plastic bin bags.
Food waste
Kitchen caddy and green outdoor food bin
Fruit and vegetables, meat, fish, bones, teabags, coffee grounds, bread, pasta, rice, eggs, dairy, leftovers and pet food. Packaging, plastic, liquids, oil, garden waste or general rubbish. Use a compostable liner, or line with newspaper, leaves or grass if needed.
Garden waste
Paid brown garden bin/sacks
Flowers, house plants, grass cuttings, hedge clippings, leaves, prunings, small branches no thicker than 2cm, twigs, sticks and weeds. Food, Japanese knotweed, branches thicker than 2cm, plastic pots/trays, rubble, soil, sand, turf or other rubbish. Subscribe for weekly collection or take garden waste to Western Road for free.
On-street waste box
Some flats above shops
Tied rubbish sacks from properties told to use the box. Using it when you should not, or failing to use it when you should. Follow the letter/instructions from Haringey or Veolia.
High-value detail: Haringey says black bags or non-recyclable waste in a recycling bin can contaminate the bin and stop the rest from being recycled. Keep recycling loose, clean and visible.

Missed bin decision tree

Do not report first. Check the reason first. Haringey asks residents to check the collection day, contamination tag and bin presentation before reporting.

Was it the correct collection day?
No → use the collection-day service for your exact property before reporting.
Was the bin out by 6am?
No → it may not count as missed. Put it out correctly next time.
Was the lid shut and bin accessible?
No → fix the overload or access issue before the next collection.
Was there a contamination tag?
Yes → remove the wrong items. Haringey says the crew logs and tags contaminated bins.
Is your property on a timed collection?
Yes → check the one-hour collection slot. Waste outside the slot may lead to a fixed penalty notice.
Still missed?
Report it online through waste and recycling services. Veolia guidance says missed collections should be reported within 2 working days of the scheduled collection day.

Contaminated or tagged bin: fix it fast

A tagged bin is not just “missed.” Haringey says the crew logs the issue and tags the bin when the wrong things are inside.

1

Read the tag

Check what went wrong: wrong items, food in recycling, black bags, heavy bin or mixed rubbish.

2

Remove wrong items

Empty or separate the contamination so the bin can be collected next time.

3

Need help?

Contact Veolia if you need advice. Haringey says an officer visit can be arranged for more help.

Common Haringey recycling contamination: food waste, black bags, non-recyclable rubbish, textiles and dirty containers. Use a free food caddy for scraps instead of putting food in recycling.

Garden waste cost and rules

Haringey garden waste is an opt-in paid weekly service. Subscriptions run 1 April to 31 March and are charged in full no matter when you sign up.

Option Size Yearly cost Best for
Large garden waste bin 240 litres £90 Regular garden cuttings and larger gardens.
Small garden waste bin 140 litres £67.50 Smaller front/back gardens or less storage space.
Garden waste sacks 140 litres equivalent £67.50 Properties without space for a wheelie bin.

Accepted garden waste

  • Flowers and house plants.
  • Grass cuttings and hedge clippings.
  • Leaves, prunings, twigs and sticks.
  • Small branches no thicker than 2cm.
  • Weeds, except Japanese knotweed.

Not accepted

  • Food waste.
  • Japanese knotweed.
  • Large branches thicker than 2cm.
  • Plastic flowerpots or trays.
  • Rubble, soil, sand, turf or other rubbish.
Free alternative: Haringey says you can take garden waste to the Haringey reuse and recycling centre for free.

Bulky item collection prices and rules

Bulky waste is for large listed domestic items. Put items out correctly by 6:30am and keep them visible, safe and accessible.

Number of items Cost Important rule
1 to 4 items£20Book before placing items out.
5 items£30Items must be accessible and outside the front boundary.
6 items£40Street level only — not up or down stairs.
7 items£50Visible from the road.
8 items£60Cover fabric items such as sofas or mattresses.
9 items£70POPs items may be collected separately.
10 items maximum£80Maximum listed service size.

Can be collected

  • Beds, bed frames, mattresses and wardrobes.
  • Bookcases, tables, chairs and sofas.
  • Cookers, ovens, fridges, freezers and washing machines.
  • Computers, monitors, printers and TVs.
  • Carpets/rugs inside a tied bag under 80 litres.

Cannot be collected

  • Asbestos, chemicals or hazardous waste.
  • Construction waste, rubble, soil, masonry or tiles.
  • Gas bottles, cylinders, car batteries or tyres.
  • House renovation waste or plasterboard-type waste.
  • Pianos, tree trunks or thick branches.
POPs detail: Upholstered furniture, cushions, bean bags, pushchairs and car seats may be collected by different vehicles/teams and may be taken at a different time or a day later.

New bins, sacks and food caddies

Use this when the problem is missing, stolen, broken or insufficient container space. Do not solve it by leaving extra rubbish around the bin.

Need Haringey detail Best next step
Replacement 240L wheelie bin £35. Order online; delivery is usually 5 to 10 days after payment.
Replacement 140L bin £28. Use if smaller size fits your property.
Replacement 180L bin £28, for non-recyclable waste only. Check that you are ordering the correct bin type.
Extra recycling or non-recyclable bin Contact Veolia waste team. Explain household size, waste type and storage space.
Food waste caddy/bin Free replacement food waste bins can be requested through Veolia. Choose indoor kitchen caddy and/or outside food bin as needed.
Food caddy liners 6L and 10L compostable liners fit; free liners may be available from local libraries. Use compostable liners or newspaper/leaves/grass lining.
While waiting: Haringey says to take rubbish to the reuse and recycling centre while waiting for a new bin. Haringey does not supply black sacks for rubbish collections.

Estates, flats above shops and timed collections

This section matters in Haringey because flats, estates, shopfront streets and gated developments can follow different waste rules.

Property type Rule What to do
Housing estate or block of flats Rubbish and recycling are collected weekly by Veolia. Use recycling containers outside the block; do not bag recycling in plastic bags.
Estate food waste Use food caddy liners and external food waste containers outside the block. Keep food out of dry recycling bins.
Flat above a shop You may have a timed collection or on-street non-recyclable waste box. Follow your allocated time/box instructions.
Timed collection property One-hour slot, twice a day. Waste outside the times may lead to a fixed penalty notice.
Gated development, mews or special block Special collection plans may apply. Contact Veolia before leaving waste somewhere unusual.
On-street waste box Use it only if you are told to; tie rubbish in bags. Fines can be issued for misuse or non-use where required.

Western Road reuse and recycling centre

Use Western Road when your waste does not belong in the normal collection, or while waiting for a replacement bin.

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Address

Western Road, London N22 6XJ.

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Opening

Monday to Sunday, 9am to 4pm.

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Access tip

Access from Coburg Road, turning left off Western Road. You cannot turn right into the site.

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Phone

020 7464 2225.

Closure dates: Western Road is closed on Christmas Day, Boxing Day and New Year’s Day. Van or trailer visits may need booking.

Hazardous, clinical and Japanese knotweed waste

Some waste should never go in your household bin. Use the correct route because it may be unsafe for crews and other residents.

Waste type Do this Do not do this
Clinical waste Follow Haringey clinical waste guidance. Collections may need to be requested by your GP, hospital or healthcare provider. Do not put clinical waste in normal rubbish unless guidance says it is safe.
Sharps / yellow-lid sharps bins Contact Haringey Veolia directly for filled yellow-lid sharps bins or yellow bags. Do not put loose needles or sharps in household bins.
Oil-based paint / hazardous items Use hazardous waste guidance or North London Waste Authority routes where applicable. Do not put chemicals, paint or hazardous waste into bins.
Japanese knotweed Report it straight away by email to escs.support@haringey.gov.uk. Do not put Japanese knotweed in garden waste.

Dumped rubbish and private rubbish removal

Haringey actively enforces fly-tipping and dumped rubbish. If you pay someone to remove waste, you still need to use a legal waste carrier.

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Fly-tipping FPN

Haringey lists £1,000 for dumping rubbish/fly-tipping fixed penalty notices.

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Report dumped rubbish

Use My Account, Love Clean Streets app, or contact Veolia over the phone.

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Check waste carriers

Before hiring a rubbish removal company, check the Environment Agency waste carrier register.

Local insider warning: Cheap “man with van” rubbish removal can become your problem if waste is dumped illegally. Keep the carrier’s name, registration, receipt and photos of the collected waste.

Contact numbers and phone script

Use this when forms are confusing, your property is unusual, or you need assisted collection help.

Need Contact Have ready
Missed bin, new bins, sacks, food bin, assisted collection, collection advice 020 8885 7700
enquiries.haringey@veolia.com
Address, postcode, collection day, bin type, tag/photo if any.
Western Road reuse and recycling centre 020 7464 2225 Waste type, vehicle type, van/trailer booking need.
Japanese knotweed escs.support@haringey.gov.uk Location, photo if safe, and whether it is on public/private land.
Veolia depot address Watermead Way Depot, Watermead Way, London N17 0FJ Use for official waste-team correspondence, not as a public drop-off point.

Phone script

Hello, I’m calling about a Haringey waste collection issue at [full address and postcode]. The bin is [general waste / recycling / food / garden]. The scheduled collection day was [date]. It was out by 6am at [front boundary / timed collection point], with the lid [closed/open], and [there was/was not] a contamination tag. Can you confirm the correct next step?

Haringey Refuse Collection FAQs

How do I check my Haringey bin collection day?

Use Haringey’s bin collections hub or Veolia waste and recycling services to check the collection day for your exact property. Check the property address, not just the postcode.

What time should I put bins out in Haringey?

Put bins out by 6am on collection day unless your property has a timed collection. Bins should be visible and accessible at the front boundary, with lids shut and sacks tied.

How do I report a missed bin collection in Haringey?

Before reporting, check the collection day, whether the bin was out correctly, and whether it has a contamination tag. Then report the missed collection online through waste and recycling services or contact Veolia.

Why was my Haringey bin not collected?

Haringey may not collect a bin if it is too heavy, overflowing, the lid will not close, it is contaminated with wrong items, it is not accessible, or it was not presented by 6am.

What can I put in Haringey recycling?

Haringey recycling can include paper and cardboard, glass bottles and jars, food tins, drink cans, aerosols, plastic bottles, food and drink cartons, and plastic food trays or containers such as yoghurt pots.

How much does Haringey garden waste collection cost?

Haringey garden waste costs £90 per year for a 240 litre large bin, or £67.50 per year for a 140 litre small bin or equivalent sacks. The subscription runs from 1 April to 31 March.

How much is Haringey bulky waste collection?

Haringey bulky waste costs £20 for 1 to 4 items, then rises by item count up to £80 for 10 items, which is the maximum per collection.

Where is Haringey’s reuse and recycling centre?

Haringey’s Western Road reuse and recycling centre is at Western Road, London N22 6XJ. It opens Monday to Sunday from 9am to 4pm and is closed on Christmas Day, Boxing Day and New Year’s Day.

Who do I contact about Haringey rubbish and recycling?

Contact the Veolia waste team on 020 8885 7700 or email enquiries.haringey@veolia.com for most bin, missed collection, new bin, assisted collection and waste service questions.

Can I leave rubbish outside the timed collection slot in Haringey?

No. If your property has a timed collection, rubbish should only be placed out during the correct one-hour slot. Waste left outside timed collection rules may lead to a fixed penalty notice.

Final practical advice

For Haringey refuse collection, the best routine is simple: check your exact collection day, put bins out by 6am, keep lids shut and sacks tied, avoid contamination, and use the correct Veolia or Haringey route for missed bins, bulky items, garden waste, new bins, timed collections or assisted collection.

If the waste does not fit a normal bin, do not leave it on the street. Use Western Road reuse and recycling centre, bulky waste booking, garden waste subscription, clinical/hazardous waste guidance, or a licensed rubbish removal company.

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