BANES Refuse Collection: Bin Days, Missed Bins & Waste

B&NES bins • Bath • Keynsham • Midsomer Norton

BANES Bin Help Without Guesswork

Need your B&NES bin day, a missed-bin answer, the right recycling box or a safe route for bulky, garden, food or extra waste? This guide gives the exact action first.

Use it like a household checklist: check your address, put containers out by 6am, avoid rejected recycling, report missed collections in the right window, and use the correct official service.

Quick answer: B&NES collects rubbish every other week and recycling every week. Put rubbish, recycling boxes, food waste and bags at the front edge of your property by 6am on collection day, or no earlier than 8pm the night before.

Do not report too early: missed household collections can be reported only after the crew has completed the road, within the 24-hour window from after 5pm on collection day to 5pm the next day.

Choose your BANES waste problem

Tap the situation. This gives the correct first action before you open an official form.

Choose one option above to see the best next step.

Collection day and put-out rules

This section solves the most common searcher intent: “what day is my BANES refuse collection, and how do I avoid a missed or refused collection?”

Question Exact BANES answer Best action
How often is rubbish collected? Every other week in a wheelie bin or reusable rubbish bag. Check your exact address in the collection day finder.
How often is recycling collected? Every week. Garden waste is chargeable and collected every other week. Put recycling and food waste out weekly unless your address has special arrangements.
What time must items be out? By 6am on collection day. Put containers out the night before if your road is collected early.
How early can I put them out? No earlier than 8pm the night before collection. Avoid leaving containers out for days, especially in Bath city centre.
Where should they go? At the front edge of your property, where crews can see them. Do not block pavements, steps, railings or narrow access.
What after collection? Bring boxes, bags and bins back in as soon as you can. B&NES warns fines can apply for blocking pavements or leaving boxes out after collection day.
Local tip: In narrow Bath streets, steep lanes and terrace areas, crews need clear visibility and safe access. Keep containers together at the front edge, not halfway up steps or on railings.

What goes in each BANES container

This is the high-value part for searchers. One wrong item can cause rejection, mess, fire risk or a missed collection complaint that is not accepted.

Container Yes No / common mistake Quick rule
Rubbish bin / reusable rubbish bag General household waste that cannot be recycled, nappies, tissues, wipes, non-recyclable plastics such as black plastic, flowerpots, polystyrene, film lids and carrier bags. Food waste, garden waste, hazardous waste, loose broken glass, hot ashes, asbestos, paint, DIY rubble, business waste, large items, batteries, vapes and e-cigarettes. Rubbish is for leftovers after recycling, not for materials with a special route.
Green recycling box Metal cans, empty aerosols, clean foil, plastic bottles, tubs, trays, glass bottles and jars. Labels and lids can stay on glass. Polystyrene, black plastic, crisp packets, plastic bags, wrapping, loose batteries, broken glass, drinking glasses, glass cookware. Never squash or pierce aerosols. Batteries must go in a tied bag on top, not loose.
Blue recycling bag Cardboard, paper, magazines, newspapers, egg boxes and cartons. Tissues, kitchen towel, wrapping paper, plastic, sticky tape and polystyrene. Flatten cardboard and cut it to no bigger than 45cm square.
Food waste caddy / bin Plate scrapings, out-of-date food removed from packaging, bread, fruit skins, veg peelings, meat, fish, bones, dairy except liquids, eggshells, tea bags, coffee grounds, rice, pasta and beans. Packaging, cups, boxes, liquids, fat, large amounts of oil, wooden cutlery or plates, flowers and garden waste. Line caddy with carrier bag, compostable liner or newspaper. No black bags or bags for life.
Garden waste bin / Council paper sack Garden waste accepted by the paid service or Council-branded sack collection. Rubbish, food waste, non-Council sacks and garden sacks that have not been booked where booking is required. Garden waste is chargeable and separate from normal rubbish.
Small electricals / textiles / engine oil Small electricals that fit in a tied carrier bag, clean dry reusable textiles, engine oil in sealed containers and wrapped oil filters. Uniforms, quilts, duvets, pillows, cushions, rugs, curtains or loose electricals. Place accepted special items in tied bags on top of your green box.
Most useful sorting rule: paper/cardboard belongs in the blue bag; plastics, cans, aerosols, foil and glass go through the green box system; food goes in the food container; true leftovers go in rubbish.

Missed bin collection BANES: decision tree

B&NES missed-collection reporting is time-sensitive. Do not report before the road is finished.

Was it the scheduled day?
No → check the collection day finder first. Rubbish, recycling, food and garden waste may have different schedules.
Was it after 5pm?
No → wait. Crews may still be on the way.
Has the crew completed your road?
No → the online form may not allow a report yet.
Was the container out by 6am?
No → it may not count as missed. Put it out next time or use the correct alternative route.
Was it overfilled, split or wrong?
Yes → fix the issue. Overfilled bins, split sacks, wrong items and unsafe presentation may not be treated as missed.
Are you inside the report window?
Report from after 5pm on collection day until 5pm the next day.
B&NES may return when: the whole road was missed, an agreed assisted collection was not completed, or recycling/garden waste was missed and it is operationally possible to return.

Recycling mistakes that stop collection

Use this as a quick fix list before you blame the crew or report a missed collection.

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Batteries loose in box

Batteries are a fire risk. Put them in a tied bag on top of your recycling box, never loose and never in rubbish.

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Cardboard too large

Flatten cardboard and cut it to no bigger than 45cm square before putting it in the blue bag.

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Wrapping paper

B&NES does not accept wrapping paper for recycling. Put it in rubbish unless the current Recycling A–Z says otherwise.

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Aerosols not empty

Only empty aerosols can be recycled. If not empty, take them to a local recycling centre.

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Textiles not reusable

Textiles must be clean, dry and reusable. B&NES cannot take quilts, duvets, pillows, cushions, rugs or curtains.

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Food loose in caddy

Line your caddy with a plastic carrier bag, compostable liner or newspaper. Do not use black bags or bags for life.

Extra rubbish: what to do instead of dumping

B&NES warns that dumping large bags in or around public litter bins instead of using your household black bin can lead to fines.

Problem Best route Do not do this
Too much normal rubbish Store securely until next rubbish collection or take suitable items to a recycling centre. Do not put sacks around public litter bins.
Lots of cardboard Flatten/cut for blue bag or take excess to a recycling centre. Do not leave loose cardboard beside containers.
DIY rubble, soil or plasterboard Check recycling centre limits or use licensed disposal. Do not put DIY rubble in household rubbish.
Paint, asbestos or hazardous items Check Recycling A–Z and tell the recycling centre in advance where required. Do not hide hazardous waste in normal bins.
Reusable furniture Donate, reuse, Freegle, charity collection or large item collection. Do not leave furniture on the pavement without a booking.
Waste carrier warning: If you hire someone to take rubbish, you are legally responsible for using an authorised carrier. Ask for paperwork and check the Environment Agency register.

BANES garden waste: cost, sacks and collection timing

Garden waste is a paid service. If you use paper sacks, you may need to book the sack collection because your details are not automatically on the digital system.

Garden waste point B&NES detail User action
Renewal charge Renewal charge for the year ahead is listed as £75 per bin. Pay by 1 July 2026 for the full subscription period.
New subscription before 12 July 2026 £82.61 subscription + £11.35 bin delivery = £93.96 total. Check current checkout before paying.
Later subscription Sliding costs are shown for July–September, October–December, January–March and May–July periods. Later payment still ends at the same service end date.
Collection frequency Every other week. Use the collection day finder for your address.
2026/27 service dates Collections run 13 July to 4 December 2026, and 18 January 2027 to 11 July 2027. Plan garden clear-outs around the midwinter break.
Paper sacks Single Council-branded paper garden waste sack costs £5.09. Buy only official sacks and book collection where required.
Put-out time By 6am on collection day and no earlier than 8pm the night before. Put sacks at the front edge where crews can see them.
No refund warning: B&NES says if garden waste service is cancelled or suspended because of severe weather or circumstances outside its control, it cannot offer a refund for a missed collection.

Large waste item collection

Use this for accepted bulky household items, not business waste, building waste or loose bags.

10

Max items

B&NES collects a maximum of 10 large items.

£

1–3 items

£39.22, or £19.61 discounted rate.

£

4–6 items

£68.58, or £34.29 discounted rate.

£

7–10 items

£85.53, or £42.77 discounted rate.

Accepted examples Not accepted Collection rule
Fridge freezers, fence panels, single wardrobes, internal doors, and up to two black sacks full of smaller items such as toasters and kettles. Large American fridge freezers, double-length range cookers, carpets, soil, earth, stones, concrete, bricks, rubble, broken sheds, oil tanks, tiles, vehicle parts, hazardous items, paint, garden waste and pianos. Place large items outside the front of your home by 7am on collection day.
Bed frame and mattress count as two items; dining table with chairs or a three-piece suite count as three items. Sofabeds unless dismantled, garage doors, boilers, patio doors, windows and garden chemicals. You need item details and credit/debit card to book online.
Upholstered seating such as sofas, armchairs, dining chairs, futons, cushions, bean bags, stools and office chairs. Damaged upholstered items that expose stuffing unless securely taped/wrapped. Tape rips and wrap dismantled parts so internal fabric or stuffing is contained.
Discount eligibility: discounted bulky collection rates may apply if you receive Council Tax Benefit, Housing Benefit, PIP, or are a full-time student in off-campus accommodation with council tax exemption.

Order boxes, bags, bins or larger rubbish capacity

This is for missing, broken or unsuitable containers. It is not for avoiding recycling.

Need B&NES detail Smart next step
Green recycling box 55 litres; 35cm x 41cm x 36cm. You can order more than one. Order if you regularly run out of recycling space.
Blue recycling bag 91 litres; 45cm cubed. Use for paper/cardboard/cartons, not general rubbish.
Food waste bin 23 litres with lockable lid for putting food waste out. Use if your outside food bin is lost or broken.
Kitchen caddy 5 litres, around 20cm high. Use in the kitchen; empty before it gets too full.
Lost or stolen black wheeled bin Replacement charge from 1 April 2025 is £23.97. Check whether it is truly lost before ordering.
Larger rubbish bin Eligibility: six or more people, two or more children in full-time nappies, or medical need. Apply only if one of these conditions applies.
Moving home Leave rubbish bin, reusable rubbish bag and recycling containers at the old home. If you had a larger bin, contact B&NES before moving.

Food waste: caddy, 23L bin and city centre flats

Food waste is collected weekly. Done properly, it reduces smells in rubbish and keeps recyclable food out of black bins.

Home type Food waste setup What to do
House / HMO / flat with space 5L kitchen caddy + 23L outdoor food recycling bin. Put the food bin out with normal weekly recycling by 6am.
Block with communal bin store 140L communal food waste bin in the shared bin store. Empty the kitchen caddy into the shared food bin when needed.
Bath city centre flats with no outside bin space Communal on-street food bins on selected streets. Use your 5L caddy and empty it into the nearest pedal-operated food bin.
Accepted food Plate scrapings, out-of-date food, bread, peelings, meat, fish, bones, dairy except liquids, eggshells, tea, coffee, rice, pasta and beans. Remove packaging first.
Not accepted Packaging, liquids, fat, large amounts of oil, wooden cutlery/plates, flowers and garden waste. Use the correct container or garden waste service.
Useful fact: B&NES says food waste goes to Codford Biogas in Wiltshire for anaerobic digestion, producing biogas and fertiliser. If every B&NES home recycled food waste, it could create enough electricity to power 1,140 homes for a year.

Recycling centres, bookings, permits and DIY limits

B&NES recycling centres are for B&NES householders only. Bring proof of residence and check appointments or permit rules before loading the car.

Rule Detail What this means
Who can use centres? Bath and North East Somerset residents only. Bring proof such as driving licence, Discovery card, Council Tax bill or recent utility bill.
Centres Bath, Keynsham and Midsomer Norton. Bath and Midsomer Norton require online appointment booking.
Keynsham last entry Last entry is 15 minutes before closing time. Arrive earlier or you may be turned away.
Permit vehicles Vans up to 3.5 tonnes, pick-ups, certain MPVs/4x4s without seats, and trailers 1.8m–2.4m need a permit. Apply before visiting. Permits are free but restricted.
Permit days Tuesdays, Wednesdays, Thursdays and Saturdays. Bath is closed Tuesdays; Midsomer Norton is closed Thursdays.
Not allowed Trailers over 2.4m, multi-axle trailers, van + trailer combinations, flatbeds, box vans, business waste vehicles, vehicles over 3.5 tonnes and tractors. Use the correct commercial or private disposal route.
Building waste limit Two 50L bags, or one bulky item, per week; maximum four visits in a four-week period. For more than this, use a licensed private contractor.
Asbestos / restricted items You may need to tell B&NES in advance. Entry can be refused if limits are exceeded. Check Recycling A–Z before travelling.
Business waste warning: centres are for household use, not business waste. B&NES monitors usage and can ask what materials you have brought.

Bath city centre, flats and shared bins

Many BANES waste problems happen because the property has limited storage, communal bins or city centre street restrictions.

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City centre Bath

Do not leave rubbish, boxes or bags on railings or steps between collections. It can block access and create enforcement risk.

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Flats

If you live in a flat, you may have communal recycling bins instead of standard boxes or bags. Follow building signs first.

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City centre food bins

Some central Bath flats use on-street food bins, including streets such as Broad Street, Cheap Street, Westgate Street and Bridewell Lane areas.

Student / tenant tip: when moving in, check which containers belong to the property before ordering more. B&NES says containers should be left at the old home when moving.

Phone script and official links

Use the right contact route and have the facts ready. This saves time and avoids vague reports.

Need Contact / route Have ready
General waste help, bulky waste phone booking, larger bin, food caddy/bin, moving with larger bin 01225 394041 Address, postcode, collection date, container type and what happened.
Missed collection Official missed collection form Wait until crew has completed your road and report inside the 5pm-to-5pm window.
Larger bin moving home councilconnect@bathnes.gov.uk or 01225 394041 Old address, new address, reason you need larger bin.
Garden waste renewal Pay online or in person; use reference number from renewal notice. Garden waste reference number and payment method.

Call script

Hello, I’m calling about waste collection at [full address and postcode]. The container is [rubbish bin / green box / blue bag / food bin / garden waste / bulky item]. The scheduled date was [date]. It was out by [time] at [front edge / agreed point]. The issue is [missed / damaged / missing / wrong collection / bulky booking]. Can you confirm the correct next step?

BANES Refuse Collection FAQs

How do I check my BANES bin collection day?

Use the official B&NES collection day finder and enter your postcode and address. Check rubbish, recycling, food waste and garden waste separately because they may not all follow the same frequency.

What time should I put my rubbish out in B&NES?

Put rubbish out by 6am on collection day, or no earlier than 8pm the night before. Place it at the front edge of your property where crews can see it.

How often does BANES collect rubbish?

B&NES collects household rubbish every other week in a wheelie bin or reusable rubbish bag. Recycling is collected weekly, and garden waste is a chargeable service collected every other week.

When can I report a missed bin collection in BANES?

You can report a missed household collection only after the crew has completed your road. The reporting window is from after 5pm on collection day until 5pm the next day.

What goes in the BANES green recycling box?

The green recycling box is used for items such as metal cans, empty aerosols, clean foil, plastic bottles, tubs, trays, glass bottles and jars. Batteries should be in a tied bag on top, not loose.

What goes in the BANES blue recycling bag?

The blue recycling bag is for paper, cardboard, magazines, newspapers, egg boxes and cartons. Flatten cardboard and cut it to no bigger than 45cm square.

Can I put extra rubbish bags next to my bin in B&NES?

No. Do not dump extra rubbish in or around public litter bins or leave extra bags as a normal collection method. Store it securely, use a recycling centre if suitable, or use the correct disposal route.

How much is BANES garden waste collection?

B&NES lists the renewal charge for the garden waste service as £75 per bin. New subscriptions and delivery charges vary by the time of order, and Council-branded paper garden sacks cost £5.09 each.

How much is BANES large item collection?

From 1 April 2025, B&NES lists large item collection at £39.22 for 1 to 3 items, £68.58 for 4 to 6 items, and £85.53 for 7 to 10 items, with discounted rates for eligible residents.

Do I need a permit for a BANES recycling centre?

You need a permit for certain larger vehicles, including vans up to 3.5 tonnes, pick-ups and trailers from 1.8m to 2.4m. Bath and Midsomer Norton recycling centres also require online appointment booking.

Final practical advice

For BANES refuse collection, the winning routine is simple: check the exact address, put containers out by 6am, use the right container, keep lids closed, avoid loose batteries and oversized cardboard, and report missed collections only in the correct 5pm-to-5pm window.

For anything outside normal collection, choose the right route: food waste, garden subscription, large item booking, recycling centre appointment/permit, replacement container, larger bin eligibility or licensed waste carrier.

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