Rushmoor Bin Help Without Guesswork
Use this guide to check your bin day, understand green rubbish bins, blue recycling bins, glass boxes, food waste, garden waste, bulky items, missed collections and local recycling points.
It is built for quick scanning: choose your problem, read the exact action, then use the official Rushmoor link only when it is the right route.
Quick answer: Rushmoor collects food waste every week. Green rubbish bins are collected every fortnight. Blue recycling bins and glass containers are collected every fortnight, usually together. Garden waste is fortnightly only if you subscribe.
Most important rule: put bins, glass boxes and food caddies at the edge of your property before 7am, or the night before. Fleet Road and Ash Road need 6:30am; Victoria Road in Farnborough needs 6am. During hot weather, Rushmoor may ask all residents to put bins out earlier.
Choose your Rushmoor waste problem
Tap the situation. You will get the fastest next step before opening a council form.
Bin day and put-out times
Rushmoor’s collection pattern is address-specific, and collection times can move earlier for safety or hot weather. Use the official finder rather than relying on your usual lorry time.
| Question | Exact answer | Do this |
|---|---|---|
| How do I check my bin day? | Use Rushmoor’s official bin collection day finder. | Enter postcode or street name, select your address, then download the PDF calendar if needed. |
| What time should bins go out? | Before 7am in most roads, or the night before. | Put bins, glass containers and caddies at the edge of the property nearest the road. |
| Which roads need earlier put-out? | Fleet Road, Farnborough: 6:30am. Victoria Road, Farnborough: 6am. Ash Road, Aldershot: 6:30am. | If you live there, use the earlier time even if the lorry normally comes later. |
| Can hot weather change times? | Yes. Rushmoor may start collections earlier, such as 6am during hot weather. | Check the official collection page banner before collection day. |
| What does the finder show? | Rubbish, recycling, food waste and garden waste dates. | Garden waste only applies if you subscribe. |
| How do I avoid mix-ups? | Rushmoor recommends marking bins, boxes and caddies with house number and road name. | Use stickers, paint or clear labels, especially in flats and terraces. |
Rushmoor waste system: what is collected and when
This is the main user-intent answer: which container is used, how often it is collected, and what stops it being collected.
| Service | How it works | Main mistake to avoid |
|---|---|---|
| Green rubbish bin | Non-recyclable rubbish is collected fortnightly. | No excess waste. Rubbish outside the bin will not be collected, and the lid must be closed. |
| Blue recycling bin | Paper, card, tins, cans, aerosols and plastic bottles are collected fortnightly. | Do not put recycling in plastic bags. Keep it clean, dry and loose. |
| Glass box / purple bin | Glass bottles and jars are collected fortnightly at the same time as the blue bin. | Do not overfill above the rim. No Pyrex, drinking glasses, light bulbs or candle jars. |
| Food waste caddy | Food waste is collected weekly from most homes. | Outdoor caddy must be clearly visible and locked to prevent pests. |
| Garden waste | Paid brown bin or compostable sacks, collected every other week. | Do not put soil, turf, food waste, concrete, animal bedding, dog poo or ashes in it. |
| Batteries / small electricals | Weekly if you have an individual household bin. | Place in a bag on top of the green or blue bin, not inside it. |
Missed collection decision tree
Use this before reporting. It stops the most common wrong reports: late bin, wrong week, excess waste, contamination or small electrical/battery confusion.
Blue recycling bin rules
Rushmoor’s blue recycling bin list is narrower than many users expect. Do not add tubs, trays, cartons or foil just because another council accepts them.
| Yes — blue bin | No — keep out | Useful action |
|---|---|---|
| Rinsed cans and tins, squashed to remove air. | Black sacks and plastic bags. | Put recycling in loose. |
| Plastic bottles, squashed with lids replaced tightly. | Plastic tubs, trays and pots. | Plastic bottles only, not all plastic packaging. |
| Aerosols. | Juice cartons and Tetra Pak-style cartons. | Put drink cartons in green rubbish bin for now. |
| Paper including newspapers, magazines, letters, envelopes and office paper. | Wrapping paper and shredded paper. | Use the recycling directory for awkward paper items. |
| Greetings cards without glitter or foil. | Aluminium foil. | Foil is currently not a blue-bin item in Rushmoor. |
| Cardboard, broken down and squashed flat. | Textiles, clothing, glass, household waste and kitchen waste. | Use glass box, textile banks, food waste caddy or green rubbish bin instead. |
Glass box and purple bin rules
Glass is collected separately from the blue recycling bin, even though it is collected at the same time.
Use it for
Glass bottles of all colours and glass jars with metal lids.
Keep out
Pyrex, drinking glasses, broken glass, light bulbs and candle jars.
Do not overfill
If bottles or jars are above the rim, Rushmoor may not empty the box for safety.
Weekly food waste collection
Rushmoor encourages all residents to use weekly food waste recycling so food does not end up in the green rubbish bin.
| Food waste task | Rushmoor detail | Helpful action |
|---|---|---|
| Kitchen caddy | Use a small caddy or box to collect food waste in the kitchen. | Line it so food can be transferred easily. |
| Outdoor caddy | The black 23-litre outdoor caddy is lockable to help prevent pests. | Put it out weekly where you normally put bins and make it clearly visible. |
| Liners | Rushmoor says newspaper or small plastic bags can be used as liners; vegetable, bread or salad bags work well. | Use what keeps the caddy clean and reduces smells. |
| House number | Marking the caddy with house number and road name helps crews and avoids mix-ups. | Use reflective labels or numbers for dark mornings. |
| Lost or damaged caddy | Rushmoor does not charge for replacement outside food waste caddies. | Use the official lost/damaged container service. |
No excess waste policy: what to do with extra rubbish
Rushmoor says rubbish that is not inside your bin will not be collected. The lid should also be closed.
| Problem | Correct route | Do not do this |
|---|---|---|
| Extra general rubbish | Use the household waste recycling centre if suitable, or reduce rubbish by using food waste and recycling correctly. | Do not leave black bags beside the green bin. |
| Extra recycling | Order free recycling sacks or request an extra recycling bin, glass box or food caddy. | Do not put recycling in plastic bags inside the blue bin. |
| Large furniture or appliances | Donate/reuse, use bulky waste, HWRC or Walk This Waste if currently running. | Do not leave items on the pavement or by communal bins. |
| DIY waste, rubble or soil | Use Hampshire HWRC rules. Rushmoor residents can dispose of up to eight 50-litre rubble sacks of household compost/soil/rubble or DIY waste free of charge. | Do not put rubble, soil or plasterboard in the green rubbish bin. |
| Unlicensed waste collector | Check a waste carrier licence and keep transfer evidence. | Do not pay someone who may fly-tip your waste. |
Garden waste service: brown bin or paper sacks
Garden waste is paid and collected every other week. If you do not subscribe, you can take garden waste free of charge to Hampshire household waste recycling centres or compost at home.
| Garden waste point | Rushmoor detail | User action |
|---|---|---|
| Brown wheelie bin | £50 once a year. | Renew when you receive the email or letter. |
| Collection frequency | Every other week. | Put bin or sacks at the edge of your property by 7am. |
| Moving within Rushmoor | You can transfer subscription to your new address by calling 01252 398 399. | Call before assuming it moves automatically. |
| Paper sacks | £13 for five single-use compostable paper sacks; each is 75 litres. | Useful for small gardens or topping up a brown bin. |
| After purchase | Paper sacks are delivered to your home and collected every other week. | Do not use plastic sacks for this service. |
| Composting route | Garden waste goes to a composting centre near Basingstoke and is turned into Pro-Grow soil conditioner. | Keep wrong items out so it can be composted properly. |
Yes — garden waste
- Grass clippings.
- Weeds and hedge trimmings.
- Leaves and cut flowers.
- Wind fallen fruit.
- Prunings no greater than 100mm / 4 inch diameter.
No — keep out
- Turf or soil.
- Food waste, including vegetable peelings.
- Concrete or building rubble.
- Animal bedding, cat litter or dog poo.
- Ashes.
Bulky waste collection: cost, limits and item rules
Use bulky waste for large unwanted household items. Before booking, Rushmoor suggests reuse, donation or selling if the item can still be used.
Base cost
£46 for up to three items.
Limit
Up to nine items in one booking.
Bigger items
Some bigger items may cost more; final price is shown during booking.
Cancel/change
Phone by 4:30pm the working day before collection.
| Can collect examples | Cannot collect examples | Better first step |
|---|---|---|
| Bed bases and frames, mattresses as separate items, carpets rolled/folded, furniture. | DIY, construction and demolition waste. | Check HWRC route for DIY waste. |
| Household electrical items such as washing machines, fridges and freezers. | Boilers, oil, oil tanks, car tyres, chemicals, gas bottles, fire extinguishers and paint. | Use specialist/HWRC guidance for hazardous or restricted items. |
| Baths, fences and greenhouses where accepted. | Items outside the bulky waste accepted list. | Check the bulky waste items list before paying. |
| Reusable furniture. | Items you can safely donate or sell. | Try Debra, British Heart Foundation, Phyllis Tuckwell Hospice or online reuse first. |
Batteries and small electricals
Rushmoor has weekly collection options, but the rules differ depending on whether you have an individual household bin or shared communal bins.
| Item type | Kerbside rule | Do not do this |
|---|---|---|
| Batteries | Put used batteries in a sealed plastic bag on the lid of your rubbish or recycling bin on collection day. | Do not put batteries inside the bin. |
| Lithium/button cells | Store cool and dry; cover contacts with sticky tape and remove trailing wires where possible. | Do not store damaged or leaking batteries. |
| Small electricals | If you have an individual household bin, place small electricals in a carrier bag on top of your green or blue bin. | Do not use this service if you have shared or communal bins. |
| Accepted small electricals | Toasters, kettles, hair styling appliances, food mixers, laptops, electric shavers and hand-held power tools. | Remove batteries where possible. |
| Larger electricals | Take to a Hampshire HWRC or use bulky waste collection. | Do not place TVs, microwaves or electrical heaters on top of the bin as small electricals. |
New, damaged, swapped and extra bins
Use the correct route depending on whether the bin is lost, damaged, too big, too small, or you need extra recycling capacity.
| Need | Official detail | Action |
|---|---|---|
| Replacement 240L rubbish bin | £47 from April 2025 prices. | Pay if lost, damaged or swapping size, unless collection crew confirmed it fell into the lorry. |
| Replacement 140L rubbish bin | £42 from April 2025 prices. | Contact customer services if you want smaller than standard. |
| Replacement recycling bin | £12 admin fee. | Use official lost/damaged bin route. |
| Garden waste replacement bin | Free for garden waste collection service. | Use replacement route if damaged or missing. |
| Outdoor food waste caddy | Replacement caddies are free. | Order if lost or damaged. |
| Extra rubbish bin | One 240L rubbish bin is standard; Rushmoor only empties one rubbish bin unless special requirements are agreed after audit. | Call 01252 398 399 for extra rubbish bin requests. |
| Extra recycling bin / glass box / food caddy | Use the extra container request service; recycling bins may have an admin fee. | Request online when recycling space is regularly not enough. |
HWRC and local recycling points
Use recycling points and household waste recycling centres for items that cannot go in kerbside bins, or when you have excess recycling or bulky/DIY waste.
Aldershot HWRC
Ivy Road, Aldershot. Accepts extra paper, cardboard, textiles, clothes, shoes and small electricals.
Farnborough HWRC
Eelmoor Road, Farnborough. Useful for household items not accepted at the kerbside.
DIY allowance
Rushmoor residents can take up to eight 50-litre rubble sacks of household compost/soil/rubble or other household DIY waste free of charge.
Clinical waste collections
Clinical waste is not the same as normal hygiene waste. Rushmoor collects clinical waste free only when referred by a healthcare professional.
| Need | Rushmoor rule | Action |
|---|---|---|
| Clinical waste collection | Free when referred by a healthcare professional such as a doctor or hospital. | Ask the healthcare worker to complete the referral form if not already referred. |
| Collection day | All collections are on Tuesdays. | Call by 5pm on Monday if arranging by phone. |
| What needs clinical collection | Soiled surgical dressings and swabs, sharps and needles, identifiable human tissue and blood. | Use official sharps box or orange clinical sacks as instructed. |
| What does not need clinical collection | Bed pan contents, bed pan liners, nappies, incontinence pads, stoma bags and urine containers with no blood contamination risk. | These can go with normal rubbish collection. |
| Missed clinical collection | Use customer services, not the ordinary missed-bin path. | Email customerservices@rushmoor.gov.uk or call 01252 398 399. |
Phone script and official links
Use phone support when the online form is difficult, your case is unusual, or you need to change bulky waste, ask about clinical waste, or request a smaller/extra rubbish bin.
| Need | Contact / route | Have ready |
|---|---|---|
| General waste, missed bins, replacement bins, garden waste, bulky waste | 01252 398 399 or customerservices@rushmoor.gov.uk. | Address, postcode, container type, collection date, what happened. |
| Bulky waste change/cancel | Call customer services by 4:30pm the working day before collection. | Booking details, items and collection date. |
| Clinical waste missed or referral question | customerservices@rushmoor.gov.uk or 01252 398 399. | Referral status, collection type, box/bag status and address. |
| Council office | Council Offices, Farnborough Road, Farnborough, GU14 7JU. | Use online forms first where available. |
Simple call script
Hello, I’m calling about a Rushmoor waste collection at [full address and postcode]. The issue is with [green rubbish bin / blue recycling bin / glass box / food caddy / garden waste / bulky waste / clinical waste]. It was put out at [time] on [date], at [edge of property / agreed point]. Can you confirm the correct next step?
Collection day finder
Use for rubbish, recycling, food waste and garden waste dates.
Open finderNew / replacement bins
Use for £47/£42 rubbish bins and £12 recycling replacement admin fee.
New binsRushmoor Refuse Collection FAQs
How do I check my Rushmoor bin collection day?
Use Rushmoor Borough Council’s official bin collection day finder and enter your postcode or street name. It shows your rubbish, recycling, food waste and garden waste collection dates, and lets you download a PDF calendar.
What time should I put my bin out in Rushmoor?
In most roads, put bins, glass containers and food caddies at the edge of your property before 7am or the night before. Fleet Road and Ash Road need 6:30am, Victoria Road needs 6am, and hot weather alerts may make collections earlier.
How often is food waste collected in Rushmoor?
Food waste is collected every week from most homes in Aldershot and Farnborough. Put the black 23-litre outdoor caddy where you normally put bins and make sure it can be clearly seen.
How often is the green rubbish bin collected?
The green rubbish bin for non-recyclable rubbish is collected fortnightly. Rushmoor has a no excess waste policy, so rubbish outside the bin will not be collected and the bin lid should be closed.
What can go in the blue recycling bin?
Rushmoor’s blue bin accepts rinsed cans and tins, plastic bottles, aerosols, paper, greetings cards without glitter or foil, and cardboard broken down and squashed flat. Recycling should be clean, dry and loose.
What should not go in the blue recycling bin?
Do not put black sacks, plastic bags, plastic tubs, trays, pots, wrapping paper, shredded paper, juice cartons, aluminium foil, textiles, clothing, glass, household waste or kitchen waste in the blue recycling bin.
How much is Rushmoor garden waste collection?
Rushmoor’s brown wheelie bin garden waste service costs £50 per year and is collected every other week. Compostable single-use paper sacks cost £13 for five and are also collected every other week.
How much is Rushmoor bulky waste collection?
Rushmoor’s bulky waste collection starts at £46 for up to three items. You can book up to nine items in a single booking, and some bigger items may cost more.
Can Rushmoor collect batteries and small electricals?
Yes, if you have an individual household bin. Put batteries in a sealed plastic bag on the lid of your rubbish or recycling bin. Put small electrical items in a carrier bag on top of your green or blue bin on collection day.
What is Rushmoor customer services number for bins?
Rushmoor customer services is 01252 398 399. You can also email customerservices@rushmoor.gov.uk for waste and recycling support, including clinical waste questions.
Final practical advice
For Rushmoor refuse collection, the winning routine is simple: check the official calendar, put bins out before the required time, close the green bin lid, keep blue-bin recycling clean and loose, keep glass separate, use weekly food waste, and never rely on side waste.
For anything outside normal collection, choose the right route: £50 garden waste subscription, £13 garden sacks, £46 bulky waste, HWRC, recycling points, extra recycling container, clinical waste referral or customer services on 01252 398 399.